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Customer Story
Innovation and efficiency: A leading retailer empowers its e-commerce with Sentric
Implemented Features
A well-known Italian retailer of high-end MTB and ROAD bicycles radically transformed its e-commerce in just nine months with the integration of Sentric, our leading platform for optimized product listings. Without the need for new hires, the retailer added over 21,000 new product listings to its e-commerce, demonstrating the efficiency and effectiveness of the advanced technology provided by Sentric. The integration of Sentric’s APIs into the retailer’s management system created a massive product listing retrieval system that optimized internal workflows, reduced review times, and significantly improved product information accuracy. This allowed the retailer to not only rapidly expand its online catalog but also to manage a vast amount of data with ease. Additionally, one of the most significant benefits introduced by Sentric was the SEO optimization of product listings, which increased traffic to the retailer's website. Thanks to AI-driven optimization techniques, the retailer saw a substantial increase in visits, attracting more potential customers interested in the wide range of bicycles and accessories on offer. Sentric’s automated product categorization system also solved one of the retailer’s most burdensome challenges: the manual categorization of thousands of items available on the site. This solution saved countless hours of manual labor, allowing the team to focus on other crucial areas for the company's growth, such as customer service and market expansion.
Results that speak for themselves
The collaboration between the retailer and Sentric is a clear example of how advanced technology can be leveraged to innovate the e-commerce sector in the cycling world. Not only has there been significant growth in the volume of products available to customers, but also a substantial improvement in the operational efficiency of the team. The client remains a leader in the bicycle sector in Italy, and with the ongoing support of Sentric, they aim to further expand their presence both nationally and internationally. This collaboration demonstrates how strategic partnerships can create significant and sustainable value, transforming challenges into opportunities and placing innovation at the heart of the online shopping experience.
Innovate to excel
In Sentric, we support industry leaders like this retailer by optimizing product listings for a high-quality shopping experience. Our platform enables retailers to be more efficient, saving time in e-commerce management, while remaining a crucial partner for their success.